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WE’RE READY TO HELP WITH YOUR REPAIR

Send us a message below or call our Santa Ana shop directly. Our team is always here to assist you.

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Frequently Asked Questions

What is your phone number and email address?

You can call us directly at (714) 265-9456 or email us at info@autobodywerks.com
for general inquiries and estimates.

What is your exact address and where should I park?

We are located at 3500 Westminster Ave, Suite D-E, Santa Ana, CA 92703. We have dedicated, secure on-site customer parking right in front of our main office entrance.

Do I need an appointment for a damage estimate?

No appointment is necessary for a visual damage estimate. Walk-ins are always welcome during business hours Monday through Friday from 7:00 AM to 4:30 PM.

Can I drop off my vehicle after hours?

Yes, we offer a secure 24/7 key drop-box service. You can lock your car on our lot, place your keys in the secure drop box, and we will contact you first thing in the morning.

What information should I bring when dropping off my car?

Please bring your vehicle registration, current insurance card, driver’s license, and your insurance claim number (if a claim has already been filed).

How quickly will you respond to an online contact form submission?

During regular business hours, our team typically responds to online form inquiries and photo estimate requests within 1 to 2 hours.

Can you communicate with me via text message or WhatsApp?

Yes! We offer SMS updates, photo progress reports, and WhatsApp messaging to keep you informed every step of the repair process.

What forms of payment do you accept?

We accept all insurance company checks, credit cards (Visa, MasterCard, Discover, AMEX), debit cards, cash, and cashier’s checks, as well as approved financing plans.

Can I have my car towed directly to your shop from an accident scene?

Yes. Simply instruct the tow truck driver to deliver your vehicle to Magic Auto Center at 3500 Westminster Ave, Santa Ana, CA 92703 and call us at (714) 265-9456.

What should I do if I need directions to your shop?

You can click the Google Maps button on our website (https://maps.app.goo.gl/eK2GJxSStNQgJcXk9) for turn-by-turn navigation or call our front desk at (714) 265-9456 and our staff will guide you in.